Why Ford Certified?

Vehicle History

• Vehicle Identification Number (VIN) match on vehicle and paperwork
• Recalls (OASIS) performed (including software updates for hybrid)
• Vehicle History Report obtained
• Scheduled maintenance performed
• Vehicle has emissions sticker (applicable states)

Road Test

• Starts, idles properly (cold/hot)
• Remote start system operates (automatic transmission)
• Accelerates and cruises smoothly
• Engine noise normal (cold/hot and low/high speeds)
• Automatic/manual transmission/transaxle operates/shifts normally (cold/hot)
• Automatic/manual transmission/transaxle noise normal (cold/hot)
• Shift interlock operates
• Drive axle/transfer case operation, noise normal
• Clutch operates smoothly, proper adjustment
• Steers normally (proper effort/response, centering, free play, does not pull)
• Body, suspension (no squeaks, rattles, vibration)
• Struts/shocks operate
• Brakes/ABS operate (pedal effort appropriate, no pulling, pulsating) Note: ABS may pulsate under hard braking
• Cruise control operates
• All gauges, speedometer, tachometer, odometer operate
• Driver select/memory profile operates
• No abnormal wind noise

Exterior

Body Panels and Bumpers

• Overall, no evidence of flood, hail, fire or any major damage
• Body panels not visibly damaged, misaligned, paint not mismatched or poor
• Bumpers/fascia not visibly damaged, misaligned, no poor paint

Doors, Hood, Deck Lid, Tailgate

• Not visibly damaged, paint not mismatched or poor
• Aligned properly (check jambs for over spray from repairs)
• Automatic/manual release mechanisms, hinges, attaching devices, prop rod/gas struts operate
• Power lift gate, power sliding doors operate

Grille, Trim, Roof Rack

• Attached, free from visible damage
• Deployable running boards operate, free from damage

Glass, Outside Mirrors

• Windshield, side, rear windows free from visible cracks, pits, wiper marks
• Wiper blades replaced
• Mirrors, hinge (no cracks, damage)

Exterior Lights Operate, lenses not damaged

• Front end (headlights including high/low and alignment, park, turn, fog)
• Back end (tail, brake, high mount brake, turn, backup, license plate)
• Side (side marker, mirror puddle lights)
• Hazard
• Auto on/off lighting feature operates
• Trailer lamp connector operates

Interior

Air bag/Safety belts

• Air bags intact, no codes, dash light works (check steering wheel for abnormal wear, may indicate repaired with used steering wheel and air bag)
• Safety belts work, free from cuts or wear

Audio and Alarm Systems Operate

• Radio, cassette, CD, speakers, satellite radio
• Antenna
• Alarm/theft deterrent system
• Navigation system (CDs present if applicable)

Heat/Vent/AC/Defrost Operates

• Air conditioning system, dual and rear climate operation
• Heating system
• Defog/defrost (front, rear, outside mirrors)

Interior Amenities Operate, no damage

• Clock
• Tilt/telescopic steering wheel (including power)
• Steering column lock
• Steering wheel controls
• Horn
• Warning chimes
• Instrument panel lights, gauges, warning lights (pass bulb check)
• Wipers (all modes/speeds/delays, no streaks)
• Washers (spray pattern correct)
• Interior courtesy, dome, map lights
• Mirrors (manual and power side mirrors, rear-view auto-dimming)
• Rear-view camera system
• Sync system (test and perform master reset)
• Rear entertainment system, including wireless headphones and remotes
• Power outlets, lighter
• Ashtrays
• Glove box, light, center armrest/console
• Sun visors, vanity mirrors and lights
• Adjustable pedals

Carpet, Trim, Mats – Clean, no stains or damage

• Interior odor free
• Carpet (check for rust under it due to flood damage)
• Floor mat
• Door trim/panels attached
• Headliner

Seats

• Upholstery clean, not stained, worn, cut, cracked
• Seats/head restraint adjustments (manual/power)
• Folding seats operate (manual/power), fold down latches operate
• Heated seats operate
• Integrated child safety seats operate

Sunroof/Moonroof/Convertible Top

• Sunroof/moonroof operates in all modes
• Convertible top operates, not damaged; cover, rear window not damaged

Windows, Door Locks Operate

• Handles, release mechanisms
• Remote entry systems (key fobs, door key pads)
• Door locks (manual, power modes)
• Child safety locks
• Window controls (manual, power, express modes)
• Remote deck lid, fuel filler door releases

Luggage Compartment

• Carpet, trim, cargo net (clean, no damage)
• Luggage compartment light operates
• Jack, spare tire tools operate
• Spare tire is correct size and type, no damage
• Spare tire at least 50% tread depth remaining, correct pressure
• Tire inflator kit present
• Emergency trunk lid release operates

Diagnostics

Module System Test

• Perform Self Test for all CMDTC (no continuous DTC stored in vehicle equipped modules)

Underhood

Fluids

• Check condition and level, check maintenance schedule for required service, add or change as required
• Engine oil and filter (change)
• Coolant (level, freeze point)
• Brake fluid
• Automatic transmission/transaxle fluid
• Transfer case fluid
• Drive axle fluid
• Power steering fluid
• Clutch fluid
• Washer fluid
• Air conditioning system charge

Engine

• Check for fluid leaks
• Hoses and lines (coolant, fuel, brake, steering, vacuum, A/C),check for wear, leaks
• Belts (check for wear, cracks, fraying, proper adjustment)
• Wiring (check condition)
• Oil in air cleaner (possible excess blow-by, bad PCV)
• Water in oil (check underside of oil filler cap)
• Oil pressure (test with gauge if only warning light)
• Cylinder compression/power balance (check if necessary)
• Timing belt (inspect condition, change per maintenance schedule)
• Engine mounts (not broken, separated)
• Inspect Charge Air Cooler for damage or leaks

Cooling System

• Radiator (check for leaks, condition of tubes, fins)
• Pressure test radiator cap and cooling system
• Cooling fans, clutches, motors operate
• Water pump free from leaks or unusual noise
• Coolant recovery tank (level sensor works)
• Cabin air filter (change per maintenance schedule)

Fuel System

• Fuel pump noise normal (no leaks if external pump)
• Fuel pump pressure reading correct
• Fuel filter(s) (change per maintenance schedulek
• Air filter (change per maintenance schedule)

Electrical System

• Starter operates
• Ignition system (operation/scope)
• Battery type, condition, fluid level, load test correct
• Alternator output correct
• Diesel pre-glow system operates

Hybrid

• Check hybrid cooling system for leaks, check level and condition
• Switchable powertrain mount (operation)
• Hybrid entertainment and information display (operation)
• 110v power outlet (operation)

Underbody

Frame

• No visible damage, signs of repair or abnormal tire wear
• Fuel lines, fuel tank, hoses and couplings not leaking

Exhaust System

• Entire exhaust system (including catalytic converter) not damaged or leaking
• Perform emissions control test

Transmission, Transaxle, Differential, Transfer Case

• Automatic transmission/transaxle not damaged or leaking
• Manual transmission/transaxle/drive axle/transfer case, not damaged or leaking
• 4x4 hub operation (engage and disengage properly)
• Universal joints, CV joints, boots not damaged, leaking, or excessive wear/looseness, noise when accelerating or turning
• Transmission mounts (not cracked, broken, oil soaked)
• Differential/drive axles (not damaged or leaking)

Tires and Wheels

• All tires and wheels match, correct size
• Tread depth, at least 50% remaining
• Normal tire wear, no alignment or sidewall problems
• Pressures correct
• Tire pressure monitor system operates
• Wheels/finish free from damage, run-out normal
• Wheel covers, center caps, free from damage

Suspension Steering

• Rack and pinion, linkage, boots not visibly damaged or leaking
• Control arms, ball joints, bushings not visibly damaged or worn
• Tie rods, idler arm operate to factory specs
• Sway bars, links, bushings operate to factory specs
• Springs have proper ride height (not sagged)
• Struts, shocks not leaking
• Wheel alignment correct (check if necessary)
• Power steering pump and hoses (check operation, no leaks)

Brakes

• Calipers, cylinders operate with no leaks
• Pads, shoes, at least 50% thickness remaining
• Rotors, drums, at least 50% thickness remaining, not scored, run-out within factory specs
• Brake lines, hoses, fittings not worn or leaking
• Parking brake operates, releases, adjusted properly
• Master cylinder and booster, no leaks

Convenience

• Owners Guide present
• Keys and key fobs present
• Universal Garage Door Opener buttons cleared
• Fuel tank full

Comprehensive

Relax, you're covered.

We've ensured your peace of mind with our comprehensive limited warranty. The warranty covers more than 500 components, including many high-tech parts. Areas of coverage include:

• Engine
• Transmission
• Rear-wheel drive
• Front-wheel drive
• Air conditioning and heating
• Brakes
• Steering
• Electrical
• Front suspension
• High-tech (hybrid, SYNC, etc.)
• Audio
• Emissions
• Safety

The Ford Certified Pre-Owned comprehensive limited warranty provides coverage for 3 months or 3,000 miles from the Certified Pre-Owned vehicle purchase date, whichever comes first. You can choose to extend your comprehensive limited warranty past 3 months or 3,000 miles by purchasing a Ford Extended Service Plan. Ask your dealer.

• Towing assistance of up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
• Travel expense reimbursement of up to $500, for up to 3 days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs more than 100 miles from home
• Destination expense assistance of up to $75 for emergency transportation to the immediate destination
• Rental car reimbursement of up to $36 per day for up to 5 days*
• Fuel delivery if the vehicle runs out of fuel — up to 2 gallons at no charge
• Flat-tire changes on site
• Jump starts for dead batteries
• Lockout assistance of up to $50 to unlock vehicle doors
• Service throughout the 50 United States and Canada

*Not available in Hawaii.

After a vehicle has been determined as eligible in terms of age and mileage, an independent third-party vehicle history report is run to identify any vehicle that does not meet our strict standards. The report is run as a part of our 169-point inspection process, and it includes checks for:

• Flood vehicles
• Fire damage
• Frame damage
• Salvage vehicles
• Branded title
• Odometer issues
• Accident history
• Vehicle title history

In addition, you can view the actual Vehicle History Report for a specific vehicle by simply searching our current inventory now. Or ask your dealer for a copy when you arrive at the dealership.